Recruit and Retain Generation Z
The secrets of the Generation Z unveiled. Let’s see how recruiting companies must change their mindset to attract and retain these new talents.
10 reasons to outsource HR functions
Discover the TOP 10 reasons to outsource HR functions in 2022. More and more HR directors see it as a powerful growth driver for the company.
HR professionals and the Egyptian Labor Law
After lengthy deliberation, the Senate adopted the new Labor Law in February 2022. Discover the main changes of the new text and how HR managers should prepare for them for insourcing, recruitment, leave policies, wage decisions, and dismissals.
Building A Successful Social Media Campaign
Have you ever wondered how some companies consistently generate buzz and excitement around their brand online? Why would people suddenly care about the things they’re posting? How do they get the right audience in front of these new posts? Is it just a lucky coincidence that’s happening for them? Or is there something behind all […]
Why digital marketing is vital for Startups?
We have summarized the main key learnings from the #Digital2021 report on Egyptians and digital uses: internet and mobile users, social media, e-commerce.
Egyptians and Digital: 2022 Report
We have summarized the main key learnings from the #Digital2021 report on Egyptians and digital uses: internet and mobile users, social media, e-commerce.
Egyptian startups play in the big league
We have summarized the main key learnings from the #Digital2021 report on Egyptians and digital uses: internet and mobile users, social media, e-commerce.
A roadmap to outsource your customer service in 5 steps
To make sure your customer service department is successfully outsourced, you need the right service provider, of course, and the right planning. We summed up the Roadmap to outsource customer service in 5 steps: the Contract, the Processes, the Technology, the Training, and the Reporting. Contract: prepare an effective contractual agreement for both parties. Make […]
Outsource your Customer Service with the right SLA
Defining the right SLA outsourcing customer service to an external service provider is a complicated task! Make sure your customers’ time is effectively valued. You will have to define the level of service they expect, laying out the metrics to measure the outsourced service’s success. Setting the correct service-level agreement (SLA) is crucial: it has […]
Recruit and Retain Generation Z
The secrets of the Generation Z unveiled. Let’s see how recruiting companies must change their mindset to attract and retain these new talents.
10 reasons to outsource HR functions
Discover the TOP 10 reasons to outsource HR functions in 2022. More and more HR directors see it as a powerful growth driver for the company.
HR professionals and the Egyptian Labor Law
After lengthy deliberation, the Senate adopted the new Labor Law in February 2022. Discover the main changes of the new text and how HR managers should prepare for them for insourcing, recruitment, leave policies, wage decisions, and dismissals.
Building A Successful Social Media Campaign
Have you ever wondered how some companies consistently generate buzz and excitement around their brand online? Why would people suddenly care about the things they’re posting? How do they get the right audience in front of these new posts? Is it just a lucky coincidence that’s happening for them? Or is there something behind all […]