Description of the job offer
NAOS Marketing is recruiting a native English speaking Customer Support Agent. You will help customers understand the products they acquired through an eCommerce platform and, when necessary, resolve their complaints via email and phone.
Your responsibilities as Customer Support Agent with Native English
- Provide customers with information about products and services.
- Help customers understand the product and answer questions about their orders.
- Resolve customer complaints via email and phone.
- Full-time vacancy
- 5 days per week
- Annual Contract
- Medical Insurance
- Salary package: 5.500 EGP gross + a variable up to 2.500 EGP gross according to KPIs.
- Work location: El Maadi, NAOS Marketing offices
- A previous experience in a Contact Center would be a plus.
- Native English speaker. A native English speaker will evaluate your level during the filtration process.
- Graduated with a Bachelor Degree
- Good communication skills
HOW TO APPLY?
Click on the “Apply Now!” button below and fill in all the application form fields.
In the “I am applying for” section, make sure to choose:
Before the interview, make sure you know about NAOS Marketing.
IMPORTANT! Make sure to write down your correct email and phone number. Otherwise, our recruiters will not be able to reach you out!