Description of the job offer
NAOS Marketing is recruiting a Customer Support agent with native German. You will help customers of an eCommerce platform to get the best usage out of their products and resolve their complaints via email and phone.
Your responsibilities as a Customer Support Agent with Native German
- Provide customers with information about products and services.
- Help customers understand the product and answer questions about their orders.
- Resolve customer complaints via email and phone.
- Full-time vacancy
- 5 days per week
- Annual Contract
- Medical Insurance
- Salary package: 15.000 EGP gross + a variable up to 2.500 EGP gross according to KPIs.
- Work location: El Maadi, NAOS Marketing offices
- A previous experience in Call Center.
- Native German speaker. A native German speaker will evaluate your level during the filtration process.
- Graduated with a Bachelor Degree
- Good communication skills
HOW TO APPLY?
Click on the “Apply Now!” button below and fill in all the application form fields.
In the “I am applying for” section, make sure to choose: 28 – Customer Support – German.
Before the interview, make sure you know about NAOS Marketing.
IMPORTANT! Make sure to write down your correct email and phone number. Otherwise, our recruiters will not be able to reach you out!