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Discover who we are: our growth trajectory, vision, mission, philosophy, and the Management team.

Our growth trajectory

NAOS Marketing is an Egypt-based company founded in 2007 as a small in-house contact center supporting a marketing consulting firm.

The company grew steadily to become, over the years, a successful company. Hence, NAOS Marketing is now a recognized expert in the Customer Experience field with 1,300 contact center agents in Cairo and Barcelona.

We consistently strive to provide our customers with a unique experience that stands out for the excellence and innovation of our services.

NAOS Marketing reception desk

In 14 years, our formula made us grow from 10 to 1,500 people who work across 2 offices in Cairo and in Barcelona.

In 14 years, our formula has helped us grow from 10 to 1,500 people who work across 2 offices in Cairo and in Barcelona.

What does NAOS Marketing mean?

In ancient Egypt, each temple was dedicated to a deity, and the NAOS was its core. This place contained the representation of the god, granting the temple its sacred character.

At NAOS Marketing, we contextualize this ancient wisdom in the digital world, and we put our clients and their customers at the center of our organization. It is the guiding principle of what we do.

 

Philae-temple

Our Mission

Our raison d’être is to provide the highest quality standards with the adjusted prices allowed by our offshore/nearshore position.

We add value through adapted and tailored solutions to our global and top brand clients, guaranteeing them the best possible ROI.

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Our Vision

Our vision is to become one of the leading key players in the innovative sector of international contact centers and BPO providers in the MENA region and the best reference in terms of quality.

Who we are: our Philosophy

Our values:

  • Quality, quality, and always quality
  • Honesty, transparency, passion, innovation, and flexibility
  • Team empowerment

We are always looking for bespoke and innovative solutions that will benefit our clients’ needs.

Meeting at NAOS

Who we are: The Management Team

Nadine Barbier

Antoine Gauthier

NAOS Marketing milestones

  • 2007

    Creation of NAOS Marketing

  • 2009

    Activities in France, Canada, Lebanon and in Egypt

  • 2012

    Diversification of services: multichannel customer service, inbound calls, training of insourced agents. 700 agents

  • 2014

    Opening of a sister company in Barcelona, Ateleos. Dualshore solution from BCN & Cairo

  • 2016

    Consulting for other contact centers

  • 2018

    New clients in the USA and in the International Banking sector. 1 200 agents

  • 2020

    Integration of Creative and Digital/Social Media activities. 1 500 agents